The selection of new branch and office locations follows a strategic approach focused on identifying high-potential areas. To assess the viability of potential centres, our department conducts a detailed analysis leveraging data from various forums and sites. Additionally, we rely on location-based surveys received from respective Divisional Offices, which provide valuable insights. By combining these sources of information, we carefully shortlist the locations for opening new branches or offices, ensuring that our expansion efforts align with the growth prospects of each centre.
To keep our ATMs secure, we have established partnerships with managed service providers. These providers handle various aspects of ATM maintenance, including uptime, downtime and cash management. As part of our security measures, we deploy e-surveillance systems at ATM sites. In locations where e-surveillance is not installed, we employ physical security guards to safeguard the premises.
Cash recyclers have proven to be valuable in managing branch cash counter transactions, with 70% of cash deposit transactions occurring through recyclers as of March 2023. These machines enhance branch operation efficiency by reducing the number of cash transactions at the counters. Additionally, cash remitted to recyclers is recycled for withdrawals, eliminating the need to dispose of the remitted cash. Cash remittance services are available 24/7 through these recyclers.
PAN India as of March 2023
Terminals deployed PAN India
We are deploying the POS terminals on an OPEX model. The service providers take care of the security and reliability of POS network transactions following the regulator’s guidelines.
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