We have a robust end-to-end digital lending process for most of our loans. We are consistently working on process improvement for better customer experience and quick TAT. We have also hired a Chief Digital Officer to upgrade our digital offerings.
Our feet-on-street model has been strengthened through market hiring. We have also enrolled best-in-class market leaders to begin our next leg of journey in growing our liabilities.
We have established exclusive teams within the Verticals to focus on specific segments of business. This includes government business, TASC, Institutions, Corporate salaries, Third party products sale, MSME loans etc.,
While expanding the business scope with our existing partners, we will also look for new partners in co-lending space, business correspondent arrangements, hosting bank’s products through third party apps etc.,
We are stepping up our analytical capabilities to understand the requirements of each customer and to holistically address it through product/process refinement.
Constantly focusing on maximising shareholders' value
Robust risk management and compliance framework
Catering diversified range of customers with customised offerings
Strong digital presence with a robust cyber security system
Penetration in both urban as well as rural regions
Financing low-carbon transition opportunities
we continue to navigate and adapt with an evolving regulatory and business scenario, while prioritising the critical needs and aspirations of our customers and stakeholders.
Download Full Report