Customer Support

  • We will ensure that your banking experience is smooth and simple. Our relationship managers ensure that you have convenient banking with us. You can visit any of our branches and we will assist you and solve your problems. You can also send us your queries, complaints and feedback via the feedback links below.
  • We have a wide network of branches and ATMs spread across 20 States and 2 Union Territories to offer you easy and convenient access to our services. Walk into any branch and we’ll be happy to help Find your nearest Branch / ATM.
  • Send us your Feedback or Complaints in a few simple steps.
  • For any queries you have related to our ATMs, Point of Sale Transactions, Debit Cards, Internet Banking and Mobile Banking etc., check out our Fair Practices and Banking Codes.

Helpline

Customer Facilitation Center Phone Contact Person E-mail
NEFT 0422-2227760 Manager neftcfc@kvbmail.com
PM CARES 1860-258-1916 Manager pmcares@kvbmail.com

KVB Chief Vigilance Officer

KVB Chief of Internal Vigilance E-mail
KVB Chief of Internal Vigilance
The Karur Vysya Bank Ltd,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur - 639002
kvbchiefvigilance@kvbmail.com

Please forward your complaints to the following Departmental Addresses in our bank depending on the nature of service issue.

Department / Line Function Name and Designation of the Executive Address
Rural / Agri Loans Shri. Ravi S

General Manager,
Agricultural Banking Group
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Retail Deposits, Insurance, Direct Selling Agents, Levy of Charges Shri. Mohankumar G

Deputy General Manager,
Consumer Banking Department-Liabilities
Karur Vysya Bank,
Elnet Software City,
Rajiv Gandhi Salai, Taramani,
Chennai 600113.
Corporate / Institutional Loans, Failure to meet Commitments Shri. Hariharan M

Deputy General Manager,
Corporate and Institutional Group – Chennai.
Karur Vysya Bank,
Corporate & Institutional Group-Chennai,
1st Floor, No.1, Padmavathiyar Road,
Off. Peters Road, Gopapalapuram,
Chennai-600086.
Commercial / Institutional CASA &Deposits Shri Shanmugavel S

Deputy General Manager,
Commercial Banking Group
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Retail Advances Shri Sreedhar N V

Chief Manager,
Consumer Banking Department – Assets
Karur Vysya Bank,
Consumer Banking Department,
G-1,Ground Floor,
Elnet Software City,
Rajiv Gandhi Salai,
Taramani,
Chennai-600113
Recovery Agents Shri Joseph Antony Arul Raj S

Deputy General Manager,
Consumer Banking Department – Assets
Karur Vysya Bank,
Consumer Banking Department,
G-1,Ground Floor,
Elnet Software City,
Rajiv Gandhi Salai,
Taramani,
Chennai-600113
Customer Service, Cheque Collection, Clearing and other Unspecified Matters Shri. Srinivasa Rao N

Assistant General Manager,
Operations Department
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Notes and Coins Shri. Srinivasa Rao N

Assistant General Manager,
Operations Department
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Forex Related Matters and Inward Remittance Shri Venkatesh C

Assistant General Manager,
Central Forex Processing Centre
Karur Vysya Bank,
Unit No.156/4 2nd Floor,
Jeevan Anand Building,
No 556 Anna salai Teynampet,
Chennai-600018
Debit Cards, Netbanking, Mobile Banking, Point of Sales, QR code, Prepaid cards, NETC Fastag. Shri. Rajesh.E.T

Assistant General Manager,
COC-Channel On boarding.
Karur Vysya Bank,
CENTRALISED OPERATIONS CENTRE,
Hanudev Infopark, 3rd Floor, D - Block,
Udayampalayam Main Rd,
Nava India,
Coimbatore-641004
Credit Cards Shri. Saravanan R,

Chief Manager,
Credit Card Cell
Karur Vysya Bank,
Consumer Banking Department,
G-1,Ground Floor,
Elnet Software City,
Rajiv Gandhi Salai,
Taramani,
Chennai-600113
Staff Related Matters Shri Sureshbabu A

Assistant General Manager,
Human Resource Department
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Tax Related Matters Shri Kathirvel P

Chief Manager,
Finance & Control Department
Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002
Mutual Funds (The Compliance Officer) Shri. Muthuraj K

Senior Manager,
Consumer Banking Department
Karur Vysya Bank,
Consumer Banking Department,
G-1,Ground Floor,
Elnet Software City,
Rajiv Gandhi Salai,
Taramani,
Chennai-600113
Point of Presence (POP) - Atal Pension Yojana, National Pension System (The Compliance Officer) Shri. Muthuraj K

Senior Manager,
Consumer Banking Department
Karur Vysya Bank,
Consumer Banking Department,
G-1,Ground Floor,
Elnet Software City,
Rajiv Gandhi Salai,
Taramani,
Chennai-600113

In case of unsatisfactory response to any of your grievances, you may escalate to our CUSTOMER CARE CELL at the following address:

Principal Nodal Officer,
Shri. Srinivasa Rao N,
Assistant General Manager,
Operations Department,
The Karur Vysya Bank Ltd,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur - 639002
E-mail: customerservice@kvbmail.com
The Deputy General Manager,
Operations Department,
The Karur Vysya Bank Ltd,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur - 639002
E-mail: customerservice@kvbmail.com
MD & CEO,
The Karur Vysya Bank Ltd,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur - 639002
E-mail: kvbod@kvbmail.com

For grievances under National Pension System, subscribers may mail to npsgrievance@kvbmail.com

For Divisional Office wise Nodal officer details Click here

Email ID for receiving complaints exclusively for surveillance related to Depository activities - NSDL, Click here

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