We are here to simplify your banking needs and ensure that banking with us is as convenient as possible. Our relationship managers are standing by to take care of all your banking needs and queries. Walk into any of our branches, and we'll be glad to be of assistance. Alternatively, you can send us your queries, complaints and feedback via the feedback links below.
We have a wide network of branches and ATMs spread across 14 States and 3 Union Territories to offer you easy and convenient access to our services. Walk into any branch and we'll be happy to help.
Find your nearest Branch / ATMSend us your Feedback or Complaints in a few simple steps.
Feedback / ComplaintFor any queries you have related to our ATMs, Point of Sale Transactions, Debit Cards, Internet Banking and Mobile Banking
Fair Practices & Banking CodesHelpline:
| Customer Facilitation Center | Phone | Contact Person | |
| NEFT | 022-22654261 | Manager | neftcfc@kvbmail.com |
Please forward your complaints to the following Departmental Addresses in our bank depending on the nature of service issue.
| Department/Line Function | Designation of the Executive | Address |
| Retail Deposits, Direct Selling Agents, Levy of Charges | Deputy General Manager, Personal Banking Group, | Karur Vysya Bank, Central Office, Erode Road, Karur-639002 |
| Retail Advances and Recovery Agents | Deputy General Manager, Personal Banking Group, | Karur Vysya Bank, Central Office, Erode Road, Karur-639002 |
| Commercial/Institutional CASA &Deposits | Assistant General Manager, Corporate and Institutional Group | Karur Vysya Bank, Central Office, Erode Road, Karur-639002 |
| Commercial/Institutional Loans, Failure to meet Commitments | Assistant General Manager, Corporate and Institutional Group | Karur Vysya Bank, Central Office, Erode Road, Karur-639002 |
| Rural/Agri Loans | Deputy General Manager, Agricultural Banking Group | Karur Vysya Bank, Central Office, Erode Road, Karur-639002 |
| ATMs, Credit/Debit Cards, Net Banking, Mobile Banking, Point of Sales | Assistant General Manager, ATM CELL | 338/1, Uffizi Complex, Peelamedu, Avinashi Road, Coimbatore-641004 |
| Notes and Coins | Assistant General Manager, Treasury and Funds Management Department | Karur Vysya Bank, Central Office, Erode Road, Karur-639002 |
| Customer Service, Cheque Collection, Clearing and other Unspecified Matters | Assistant General Manager, Operations Department | Karur Vysya Bank, Central Office, Erode Road, Karur-639002 |
| Forex Related Matters and Inward Remittance | Chief Manager, International Banking Group | Karur Vysya Bank, 2nd Floor, 37 Whites Road, Chennai-600014 |
| Insurance, Mutual Funds | Chief Manager, Personal Banking Group | Karur Vysya Bank, Central Office, Erode Road, Karur-639002 |
| Tax Related Matters | Chief Manager, Treasury and Funds Management Department | Karur Vysya Bank, Central Office, Erode Road, Karur-639002 |
| Staff Related Matters | Deputy General Manager, Human Resource Department | Karur Vysya Bank, Central Office, Erode Road, Karur-639002 |
In case of unsatisfactory response to any of your grievances, you may escalate to our CUSTOMER CARE CELL at the following address:
The General Manager,
Operations Department,
The Karur Vysya Bank Ltd,
Central Office,
Erode Road,
Karur – 639002
Email: customerservice@kvbmail.com
MD & CEO,
The Karur Vysya Bank Ltd,
Central Office,
Erode Road,
Karur – 639002
Email: kvbotsd@kvbmail.com